Purchasing process

CHOOSE YOUR PRODUCT

Thanks to our e-commerce we are able to reach and serve athletes all over the world, always trying to
offer a range of products of excellent workmanship and design, produced with certified and quality
guaranteed fabrics.

DO YOU NEED A STANDARD OR A CUSTOMIZED PRODUCT?

STANDARD

Our service also includes the customization of some models, to meet those who may have special
needs in terms of size or other. We recommend however, if possible, to opt for the standard versions, as
they are optimized in prices and have much faster delivery times.

CHOOSE YOUR COUNTRY AND THE PAYMENT METHOD

Our online store accepts different payment methods, such as major credit cards, Paypal, bank transfer. The status of the order is automatically changed in the case of automated payments, and manually in other cases, and can therefore take place sometimes with some delay.

Our couriers are selected based on a mix of factors. We believe that reliability, speed of delivery, reasonable cost and additional services are important, such as delivery notice, traceability of packages, good management of delivery in case of absence.

COMPLETE YOUR ORDER

IN THE MEANTIME, YOU CAN…

ARE YOU SATISFIED WITH YOUR PRODUCT?

We hope you are happy with our products, and if that is the case please leave a review on one of the social networks to which we are associated. Thank you!

SI

NO

are you not satisfied with your purchase?

The reason depends on the incorrect completion of your order, packaging or simply imagine it different and why? Make a first analysis of the reason that makes you dissatisfied and write an email to info@gajardoni.com and we will be happy to guide you to solve the problem.

If the product doesn’t meet your expectations it is possible to return or exchange the item, communicating your intention within 14 days from receipt of the goods. For a mutual convenience you can use Return Form that you can download by clicking HERE.
The goods will be returned within 30 days by the consumer, who can then decide whether to change it for another article of different size or characteristics, or have the complete return of the amount spent, which can take place within 30 days, provided that the good returned is intact and in good condition.
It is also possible to return the order only partially, in which case the amount relative to the amount returned will be returned.

Custom made products cannot be returned.
For more information, please find the full version of the Consumer Code (http://www.camera.it/parlam/leggi/deleghe/05206dl.htm)